Account Management Assistant Manager (Mandarin & English Speaker)

Responsibilities:

• Plan, develop and execute a business plan to protect and grow existing customer revenue.
• Develop the existing customer potential in line with the strategic plan and increase customer satisfaction.
• Develop strong, mutually beneficial relationships and establish and maintain effective relationships with the customer.
• Gets first-hand customer information and uses it for improvements.
• Propose quotation based on cost model provided.
• Ensure payment terms are adhered to penetrate the DMU.
• Coordinate with all Customer, been the channel and contact person, earn customer satisfaction.
• Establish relationships with new customers and secure contracts with new customers that achieve assigned sales quotas and targets.
• Calculate and analysis the profitability based on the cost provided.
• Presenting and conducting business negotiations
• Coordinate with operational teams where required to address customer requirements.
• Undertake account analysis to identify trends in customer activity, track sales stages and identify opportunities.
• Deal with and report emergency issues related to management.
• Other assignments given by the management / direct superior

Requirements :

• Maximum 38 years old
• Minimum Bachelor Degree or above
• Have an Experience in Logistic Company is a PLUS, especially customers with 3PL services Inquiry + Freight Forwarding + Custom Clearance (Export & Import)
• Able to operate Ms. Office (Word, Excel, PowerPoint, Outlook)
• Proficiency in English & Mandarin is a MUST
• Certified in HSK 5-6 is a PLUS
• Great Networks of Customers
• GOAL oriented and ABLE to work under pressure
• Good analytical, planning & reporting skills