Application Support

We are looking for an experienced Application Support to join our team. If you have excellent programming skills and a passion for developing applications or improving existing ones, we would like to meet you. As a Application Support, you’ll work closely with our engineers to ensure system consistency and improve user experience. Application Support roles and responsibilities include:

• Support only MS SQL server System for EDW
• Technical Support based on Microsoft Technology = SQL Server area database, SSIS/SSRS
• Monitoring Support and daily maintenance for SQL Server Database
• Administrating and Configuring any DB needs from application team
• Monitoring for SQL Server Integration Services (SSIS)
• Standard L1 troubleshooting for DB issue & SSIS
• Escalation to L2 Support & Prinicipal for any advanced level issue / changes
• Monthly operational report
• Support Standby for EOM Activity

PT Metrodata Electronics,Tbk (Digital Solution Provider and Technology Innovator) would like to invite you to be part of the company to develop yourself and your skills. If you are:

• Bachelor's Degree,Computer Science/Information Technology
• At least 1-2 year(s) of working experience as Application Support
• Experienced in MS SQL server System for EDW
• Understand Client-Server, networking concept, computer troubleshooting*
• IT Service management knowledge
• Proficiency in spoken and written English
• Experienced with Report Development (SSRS), Integration (SSIS)
• Business Process in Secondary Processing and Logistics will be a plus
• Good Documentation Practices (GDP) Knowledge will be a plus
• Ability to work both as team and independently
• Able to handle customer requests and complaints