Assistant Operations Manager - Front Office

Whether traveling for business or pleasure, Hyatt Regency McCormick Place has everything you’ll need under one hotel roof with over 1258 guest rooms, 53 suites and 13,000 sq. ft. of meeting space. In addition, our conference center boasts nearly 30,000 sq. ft. of meeting space.  You will rest comfortably in spacious rooms and suites. Enjoy international cuisine at Third Star, ramen bowls at Sixes & Eights or meet for drinks at ARC Bar. Relax in our indoor pool and reenergize in the 24-hour StayFit™ Gym. If you are hosting a meeting or event, our hotel gives you direct access to more than 2.8 million square feet of space at the country’s largest convention center.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences.  Join us for this incredible opportunity to be a key member of our leadership team at Park Hyatt Chicago and Hyatt Hotels; a company that continuously earns a spot on Fortune’s 100 Best Companies to Work For year after year!

The Assistant Operations Manager - Front Office will have oversight of the Front Office staff, cash control for hosts, staffing needs, and guest services.  Responsibilities include training, staff development and scheduling. Additional responsibilities may also include assisting in overseeing any area in the Rooms and F&B Operations Divisions. This can include Front Office, Guest Services, Housekeeping, and Outlets.

SALARY

Salary range for this position is $56,300 - $78,700. Actual pay will be commensurate with experience.\

BENEFITS

We have you covered with an awesome rewards package!

Looking for a more flexible schedule? 4 day work week offered once a month!

Health and welfare plans? We have a range of choices for you and your eligible dependents available after only 30 days of employment! Hyatt also covers basic life insurance for all colleagues.

Financial wellbeing? Got it! Opt into our 401(k) plan with match, College Saving Plan or the Employee Stock Purchase Plan.

Oh, and we don’t want to leave out our lifestyle benefits! Paid time off, holidays and sick leave, paid Family Bonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals during shifts, complimentary or discounted parking and transportation options, and many more!​

Hyatt is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity

• One-year minimum experience in a Front Office Supervisory role is required
• Opera, Reserve, and Colleague Advantage experience is preferred
• Previous experience in training, scheduling, and  processing payroll is preferred
• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills are required
• Open/Flexible availability is required, this includes all shifts (morning, mid, and night), weekends, and holidays

Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it's a career opportunity, job enrichment, or a supportive work environment, if you are ready for this challenge, then we are ready for you.