Responsibilities
- Responsible for managing both Desk and/ or Field Agency
- Agency Hiring, monitoring, Performance management, assignment process & agency capacity planning
- Ensure monthly agency targets are met
- Ensure strict compliance to all regulations and guidelines
- Ensure Follow the SOP strictly
Qualifications
- At least 2+ years Exp in Collections Agencies (Both Desk & Field)
- Have experience working in Fintech, Multi-finance & Banking
- Strong leadership skills
- Basic Communication in English is must