Contact Center Transportasi Online - Yogyakarta

Keuntungan

• Health and Safety Insurances
• Holiday Payment
• Shifting Allowance

Deskripsi Pekerjaan

Qualification :

• Minimum D3, S1 any major
• Minimum GPA 2.75
• Experience minimum 1 year in Call Center Inbound
• Fresh Graduate are welcome
• Fluent in English both of Reading & Written
• Communicative
• Willing to work in SHIFTING SCHEDULE including Weekend and Public Holiday
• Willing to place in YOGYAKARTA

Responsible :

• Answering an Incoming chats and Respond to Email
• Handle Customer Inquiries by Chats
• Provide Customers about Product and Service Information
• Identify and Escalate Priority Issues
• Documenting All Information According to Standard Operating Procedures
• Complete All Chat Logs
• Updating customers profile into computer
• Conduct customer surveys to ascertain level of customer service
• Able to quickly locate user problems and provide solution