Customer Service

Responsibilities:

• Deal directly with customers either by telephone, electronically or face to face.
• Respond promptly to customer inquiries, handle and resolve customer complaints.
• Obtain and evaluate all relevant information to handle product and service inquiries.
• Provide pricing and delivery information.
• Manage administration.
• Communicate and coordinate with internal departments.

Requirements:

• Maximum 30 years old.
• Having minimum an associate degree D3 from any discipline.
• Minimum 1 years experience as Customer Service.
• Adept in using Ms. Office.
• Possessed a good communication skill.
• Able to handle customer complaints.
• Perform administrative task such as filling, record keeping.
• Hard working, responsible and able to work under pressure