Customer Service

Job Responsibilities:

• Providing services to customer through email, call center or walk-in
• Handling customer complaints
• Collaborate with Operational team to find solutions
• Manage document letters of customers

Qualification:

• Maximal 30 years old
• Bachelor's Degree with GPA Minimal 3
• Experience minimal 1-2 years as Customer Service in Life Insurance industry or banking
• Good Communication Skills (Verbal & non verbal)
• Ability to multi-task, prioritize and manage time effectively
• Problem Solving oriented
• Energic, talkative, proactive and friendly
• Fluent in English (Speaking and Writing)
• Able to operate Ms. Excel
• Dress neatly