Customer Service (Fluent In English)  

Responsibilities:

• You will provide helpdesk support to client customers, such as resetting passwords, creating access, and extending card validity for Virtual Credit Cards.
• giving the solution for any issue related to the Virtual Credit Card to the client, etc.
• You also need to work on problems of moderate scope where analysis of situations or data requires a review of a variety of factors and exercise judgment within defined procedures and practices to determine appropriate action.
• To succeed in this role, you should be organized, self-motivated, and empathetic with excellent communication skills.

Qualifications:

• Fluent in written and spoken English
• Preferably with work experience in Airlines or Travel industries
• 1+ years experience in Customer service or related position
• Excellent analytical skills
• Highly appreciated and rewarded for flexible availabilities, including the ability to work shifts that cover days, nights, and public holidays.
• Willingness to work at both Central Jakarta and BSD City.