Alamat
Bentuk pekerjaan- Monitor various company communication channels including call center, social media, web inquiries, etc., and
respond appropriately in a timely manner
- Gather feedback from our consumers and partners, observe front-line issues such as booking cancellation reasons,
etc. and report promptly to the supervisor
- Perform ad-hoc tasks as required by the team to improve overall business such as market research, service quality
audit, etc.
- Perform administrative tasks involving partner's account (credit top-up, changes in partner's information, etc.
Essential Experience / Criteria:
- Min D3 any major
With GPA 2,75
- Min Fresh graduate and max 2 years in the same position (entry-level)
- Willing to work in the shifting schedule
- Experience in the customer service area
- Clear Articulation and good communication in Bahasa
- Sense
Of Empathy
- Able to set a friendly tone (Smiling Voice)
- Good analytical skill
- Typing skill with WPM 50 & Accuracy 90%
- Candidate will be passed if able to operate basic excel:
1. Basic calculation 2. Quick calculation with Autosum 3. Simple data automation in cells 4. Format numbers 5. Create a table 6. Using manual function 7. Combine 2 columns or rows 8. Simmiliar with Google sheet
- Fast response, effective and efficient in working
- Candidate familiar to operate and answer messages on Messenger
- Able to work within a dynamic environment
- Vaccinated min 2 Dose
- Pria/Wanita
- Tanpa Pengalaman Bekerja
- Diploma
- 20
- 28 Tahun
- Terima kandidat tanpa foto diri
- Terima kandidat dari mana saja
