Customer Service Staff - Cikarang - Wfo - Automotive And Trading (Id: 602262)

Requirement: 

• D3/S1 in any major
• Fluent in english
• Have an experienced as a Customer service in Automotive or Trading company.
• Domicile in Cikarang will be advantage
• Have a good computer literacy (Ms. Office)

JobDesc:

• Professionally handle incoming inquiry from customer and ensure that inquiry are resolved both promptly and thoroughly 
• Input and provide Quotation 
• Process PO received from customer 
• Solving problem customer complaint 
• Troubleshooting customer issues over the phone 
• Ensure delivery plan are match with customer request delivery date 
• Provide weekly & monthly sales report and send to Manager for review 
• Work closely with Customer Service Assistant for administrative stuff 
• Work together with Product Development team and Design team if any update for any Brands