- Obtain client information by:
- Answering telephone calls.
- Interviewing clients.
- Verifying information.
- Determine eligibility by comparing client information to requirements.
- Establish policies by:
- Entering client information.
- Confirming pricing.
- Inform clients by:
- Explaining procedures.
- Answering questions.
- Providing information.
- Maintain communication equipment by reporting problems.
- Maintain and improve quality results by:
- Adhering to standards and guidelines.
- Recommending improved procedures.
- Update job knowledge by:
- Studying new product descriptions.
- Participating in educational opportunities.
- Accomplish sales and organization mission by completing related results as needed.