Alamat
Bentuk pekerjaanJob Description
About the Role
If you're looking for a place with dynamic, high analytical thinking and have passion to grow the industry through leveraging the digital platform/technology, look no further. As our Enterprise Key Account Manager, you'll be in charge to develop long-term relationships with a portfolio of major & strategic merchants, lead engagement, provide best-fitted Gojek solutions that will generate sales, and to lead game plans to enable delivery of joint business plan/target. Working closely with Sales Strategy, Sales Planning, Products Team, and others key stakeholders, you'll take the wheel in developing Enterprise business for Gojek.
What You Will Do
- Obtain in-depth and robust understanding of both Gojek & merchant's business needs / issues, at the same time act as a consultant for each merchant by providing business solutions through Gojek products portfolios and build strong pipeline to achieve target
- Develop end-to-end joint business plans, monitor merchant's performance versus target, create sales forecast based on Gojek's plans & campaigns, assess competitive benchmarking and anticipate potential business challenges
- Create account plan for each merchant, recommend the expected support to close the revenue gap or potential improvement, represent merchant internally in Gojek, and utilize all available resources to manage the merchant's requirements as well as to coordinate with the other teams to support sales & business development strategies
- Take responsibility for all services that Gojek delivers to each account, become the single point of contact from Gojek for engagement, project delivery & troubleshooting efforts
What You Will Need
- Minimum Bachelor's degree, ideally in Marketing, Business, Economics or Communications
- At least 4 years of relevant work experience in handling enterprise accounts
- Having experience in handling F&B, retail and/or groceries industry is a plus
- A passionate, tech-savvy, self-starter, keen learner with an entrepreneurial mindset
- Able to leverage analytical capability to manage conflict and find resolution
- Good presentation skills including ability to present to top decision makers or senior management
- Good negotiation and deal-closing skills and capability to communicate in English fluently
- Advanced knowledge of MS Office suite
About GoTo Group
GoTo Group is the largest digital ecosystem in Indonesia with its mission to Empower Progress by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, e-commerce, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek, Tokopedia and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia's vast consumer household.
About Gojek
Gojek is Southeast Asia's leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.
About GoTo Financial
GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.
About Tokopedia
Tokopedia is an Indonesian technology company with a mission to democratize commerce through technology. It has been a driving force behind Indonesia's digital development since its foundation in 2009, with more than 99% of districts and empowered around 12 million merchants listed nationwide. With Nakama ranging all across Indonesia, Tokopedia aims to simplify the lives of many to #FindYourPurpose together.
