Field Service Engineer

Be part of something incredible. Metals are necessary for our world, but mining historically faced issues with waste, sustainability, and inefficiencies. MineSense is changing that. Our solutions reduce mining waste and environmental impacts while increasing profits and efficiencies. Backed by the best in venture capital and government funds, and recognized by tech industry and sustainability programs, MineSense is doing what many said could not be done: improving mining for people and planet.

In order to scale and fuel our commercialization strategy, we are growing our team to add a FIELD SERVICES ENGINEER in Indonesia to our team at the (Grasberg and Batu Hijau mine).

Reporting to the Manager, Field Service Deployments, the ideal candidate will have a passion for technology in mining and ore sorting. From a mining background, he or she will have cross-functional skills to apply to installation, commissioning, troubleshooting, and customer communication. They will have excellent interpersonal skills and the ability to work in a multidisciplinary environment.

The ideal candidate will have the experience to be able to work without formal processes and be able to formalize/document procedures in our new and fast-growing industry. He or she will enjoy working in an action-oriented, collaborative, and value-based culture. He or she is a natural leader, a self-starter with a passion for making a difference.

Please note you will be working on a shift schedule. You will be in alternate travel between the two mine sites.

Job Responsibilities:

• Independently conducting pilot and trial testing.
• Support our new product in the field.
• Communicate with customers (at all levels) from first contact to commercial completion and after-market service.
• Plan, arrange, manage, and execute field installations, maintenance, and repairs.
• Assist MineSense engineers to improve the product by communicating the product's problems/issues with engineers.
• Work with mine technical staff to collect and compile the required data to calibrate our systems.

Qualifications:

• Bachelor's and/or diploma in Mining Engineering or Earth Sciences.
• MUST HAVE 2+ years on-site mining experience.
• 2+ years of product support/ Field Service experience is highly desirable.
• A strong focus on safety.
• Strong documentation & organizational skills to work in a fast-paced and entrepreneurial environment; a sense of urgency and ability to get things done.
• Creative, and enthusiastic persona with strong problem-solving skills.
• Willing to be placed in Grasberg and Batu Hijau mine site projects.
• Team player with a customer-focused attitude.
• Must be able to work with minimal supervision.
• Must be fluent in English.

The salary offered to the successful candidate will be based on their experience, knowledge and skills they bring to MineSense, market data based on their location as well as internal equity. We are in growth mode and are looking for talented folks at all levels, so please do not hesitate to apply.

Why MineSense is your Next Great Opportunity:

You are guaranteed to work with new technologies that expand your technical knowledge and expertise. We use the latest software, hardware, industrial, controls and communication technologies in each of our sensor-rich products.

MineSense is an equal opportunity employer and is committed to providing accommodation to individuals with disabilities. Should you require accommodation during the recruitment or hiring process, please contact us at [Confidential Information] for assistance. Information received related to accommodation needs of applicants will be addressed confidentially.

All applications are welcome, even if you don't meet all the requirements, so please do not hesitate to apply.