General Manager

Cavendish Property Group is looking for the most suitable candidates for 

General Manager for one of our business units – Nusa Penida Beach Resort (5 star) with the details :
RESPONSIBILITIES 

• Provide strategic direction and leadership to enhance the overall guest experience
• Oversee the efficient operation of the resort, managing all aspects of resort operations, staff, and facilities
• Develop and implement SOPs to maintain the highest standards in terms of cleanliness, maintenance, and service
• Drive strategies to maximize revenue and occupancies, ensuring profitability and financial growth
• Foster a guest-centric culture, consistently delivering exceptional service and exceeding guest expectations
• Recruit, train, and manage a talented team dedicated to upholding the luxury brand standards
• Develop strong relationships with stakeholders and partners, ensuring mutual satisfaction and collaboration
• Implement marketing and sales initiatives to attract new customers and maintain high satisfaction levels among existing customers

QUALIFICATION

• At least 5 years of proven experience as General Manager in a 5* hotel, private villa, or luxury resort
• Strong knowledge of luxury villa operations, including housekeeping, F&B, guest services, and maintenance
• Proven ability to analyze financial statements, manage budgets, and drive revenue growth
• Deep understanding of market trends and competition, with the ability to drive strategic initiatives
• Exceptional communication and interpersonal skills to engage effectively with guests, staff, and stakeholders
• Strong attention to detail and a commitment to maintaining the highest standards of luxury and excellence
• Excellent leadership and team management skills, with a proven track record in driving high performance
• Has positive attitude, service oriented, passionate, professional with dynamic personality, and high motivated for a long-term collaboration
• Fluency in both written and spoken English and Indonesian
• Able to join immediately is a plus
• Working on a remote location / island is a plus

Placement in Nusa Penida