Main Responsibility:
- Supervise and ensure the services provider from the suppliers are delivering optimal services based on the contract agreed.
- Supervise and ensure the service provider from the suppliers are conducting the services per agreed procedures and guidelines from the building management.
- Coordinate with another department to ensure the health, cleanliness, and tidiness of the area itself. Especially security services in coordinating access for workers, schedule, escalation, and incident management to ensure seamless services to all building occupants and surroundings.
- Ensuring tenant/unit owner and guest are comfortable.
- Conduct routine inspection on site, to ensure proper control and monitoring of the services being delivered.
- Routinely create reports on service delivery quality, scope of services, and equipment condition.
Qualifications:
- Bachelor’s degree in Hospitality, Health and Safety, Services, and Communication.
- Have Building Management Knowledge, especially Office Building.
- Minimums have 3 years experience or more in the same position, preferred from hotel, office, or hospitality.
- Strong organizational and time-management skills.
- Proficient in Ms. Office.
- Good sense of aesthetics, cleanliness, tidiness, premium-level property condition, expectation, and services.