AlamatCompany Description
MyRobin.ID is a leading on-demand, pre-screened, and flexible workforce provider based in Indonesia. With a vast community of 2.6 million workers, we offer swift and reliable staffing solutions to businesses of all types. Our aim is to provide trust, commitment, and flexibility needed in The New Normal. We provide an array of services, including payday loans, which boosts retention and satisfaction for our workers and clients alike. MyRobin.ID is an integral part of BetterPlace, Asia's largest human capital Saas platform.
Primary Responsibilities:
- Customer Relationship Development and Maintenance:
- Build and maintain strong relationships with key customers.
- Understand customer needs and expectations to ensure optimal customer satisfaction.
- Provide excellent customer service and respond promptly to customer inquiries or concerns.
- Sales Planning and Strategy:
- Develop sales strategies to achieve set sales targets.
- Formulate long-term and short-term sales plans for Key Accounts.
- Engage in product planning and development activities to meet customer needs.
- Contract Negotiation:
- Handle contract negotiation processes with key customers.
- Ensure all contract agreements meet the company's and customers' needs.
- Maintain compliance with agreed-upon contract terms.
- Analysis and Performance Reporting:
- Collect and analyze sales data and product performance.
- Compile regular reports on sales achievements and account developments.
- Make improvement recommendations based on data analysis.
- Team Training and Development:
- Train and develop the sales team related to Key Accounts.
- Provide support and guidance to team members to enhance their performance.
- Collaborate with other departments to ensure effective coordination in delivering services to key customers.
- Market Understanding and Competition:
- Monitor market trends, industry changes, and competitor activities.
- Identify opportunities and risks in the market that may impact Key Account performance.
- Develop strategies based on an in-depth understanding of the market.
- Internal Coordination:
- Coordinate with sales, marketing, production, and customer service teams to ensure effective engagement.
- Ensure all departments are involved as needed to support key customers.
Qualifications and Skills:
- Minimum 3-7 years of experience in Key Account management or related sales roles.
- Excellent communication and negotiation skills.
- Strong analytical abilities and a deep understanding of products and related industries.
- Expertise in planning and managing sales strategies.
- Leadership skills and the ability to develop and lead a team.
- Minimum Bachelor's degree (BSc) in a related field (e.g., Business Management, Marketing, or similar).
Jakarta, Jakarta, Indonesia
Department :
