Mice Operation Supervisor

Responsibilities:

• Receive closed-client files from the Sales team and ensure PKS has been processed correctly and signed by both parties.
• Checking on budget that received from the Sales Team/Quotation Team.
• Execute the planned tour package and distribute tasks to the internal team.
• Coordinate the operation team and vendor partners (local partners, hotels, transportation, etc.).
• Managing costing (margin recovery & managing cost).
• Ensure various needs and requirements of company clients, according to the deal (including Luggage Tags, Banners, Participant Hand Books, etc).
• Conduct meetings with clients regarding the sales, tour preparations, feedback, etc. 
• Checking on financial administration preparation (related to tour departure).
• Checking on operation team's work.
• Briefing the Tour Leader regarding the tour details. 
• Monitor the on-going group and carry out trouble-shooting and mitigation if operational problems occur in the field. 

Requirements:

• Diploma/Bachelor Degree of Tourism form reputable University, age maximal 30 years’ old
• At least 5 year(s) of working experience in the same position.
• Having a good knowledge with product & destinations
• ⁠Ability to work efficiently with the systems and procedures, attentive to detail, strong problem-solving skills and a can-do flexible attitude. 
• Ability to work under pressure and tight deadline
• Flexibility in working timing.
• Ability to work in team, good leadership and resolve problems
• Strong personality, polite, charming, professional and service oriented
• Excellent command of spoken & written English

The entirety of the PT. Bayu Buana Travel Tbk recruitment process does not inquire any sort of charge for Candidates