Operation Supervisor (Autofinance)

Job Description

1. Design and manage backend vehicle services, vehicle and asset management processes, assist in asset recovery and disposal, and be responsible for the operational efficiency of BPKB and vehicle assets
2. Design and manage business operation processes, customer service processes, dealer and agent operation processes, and be responsible for customer experience and business operation efficiency
3. Design and manage technical service processes, front-end support optimization, cooperation and various work

Requirements

1. Operation Experience in multi-finance company will be prefer, such as document management, backend management and vehicle management
2. Familiar in operation experience with vehicle loan services, insurance, customer contract management, customer service, notarization, mortgage, and other process for vehicle mortgage credit business & installment experience
3. Have relevant supplier management and maintenance experience
4. Deep understanding of vehicle asset operations and risk control methods
5. Strong entreprenurial passion and high work enthusiasm