Relationship Manager

Responsibilities

1. Manage and develop client's personal investment, ensuring customer satisfaction and business objectives are met.
2. Communicate actively with potential and existing clients to understand and provide solutions needed.
3. Monitor the Customer Relationship Management system to ensure the data accuracy of all clients.
4. Involved in strategic development and implementation to maintain and expand relationships with clients.
5. Communicate regularly with clients to provide updates on market dynamics, company activities, and product offerings.
6. Complete other client-related tasks assigned by the supervisor.

Requirements:

1. At least one year experience or more of client management in a futures and forex trading company (specifically for the forex market).
2. Experience in the fields of financial investment, gold and Forex is highly preferred.
3. Bachelor's degree or higher.
4. Proficient in operating customer relationship management (CRM) systems.
5. Skills in communication and negotiation with clients, able to handle clients problems and challenges independently.
6. Great teamwork, able to work together with internal teams and external partners.
7. Achieve Key Performance Indicators (KPI).

Company Advantages:

1. Awarded Top 5 Best Forex Trader by ICDX & Bappebti for two consecutive years.
2. Team-building activities.
3. High reward commission depend on KPI achievement.