Sales Executive

Job Desc:

• Conduct market research to identify right sales strategy for the business
• Build e-commerce platform for online business 
• Analyse data and generate reports to track e-commerce performance, identify trends and make data-driven recommendations for improvement
• Coordinate order processing, delivery and returns of customer orders
• Coordinate with other teams on the execution of brand, marketing and e-commerce activities
• Actively seeking out new sales opportunities through cold calling, networking and social media
• Monitor customer feedback, reviews and ratings to identify areas of improvement and implement strategies for enhancing customer satisfaction and retention
• Create selling tools for Q billiard physical store in Agora
• Ensure high levels of customers satisfaction through excellent service
• Report on buying trends, customer needs and store profits 

Requirements:

• Bachelor Degree in relevant field
• 3+ years of experience in sales and e-commerce industry with a proven track record of driving online sales and achieving revenue targets
• Solid understanding of e-commerce platforms, tools, and technologies, including online marketplaces, payment gateways, order management systems
• Excellent analytical skills in analysing data, conducting market research, and understanding customer behaviour to identify trends and opportunities for growth
• Proficient communication skills, both written and verbal, with fluency in English
• Exceptional sales and customer service skills
• Have worked directly with customers will be an advantage