Social Media & Crm Supervisor

Responsibilities:

• Develop and execute Social Media strategies and campaigns that support the company's marketing objectives
• Manage all Social Media accounts, and create engaging content for each platform
• Monitor and analyze Social Media metrics, including engagement rates, follower growth, and website traffic, and adjust strategies accordingly
• Collaborate with cross-functional teams, including all marketing and agency, to ensure consistency of brand messaging and customer engagement
• Identify and leverage Social Media trends and best practices to increase brand awareness and engagement
• Manage Social Media advertising campaigns, including budget allocation, targeting, and performance tracking
• Engage with customer and community, respond to inquiries and comments in a timely and professional manner
• Stay up-to-date with Social Media trends, tools, and best practices, and provide recommendations for continuous improvement

Requirements:

• Bachelor's degree in marketing, communications, or a related field
• Have experience from agency/ media company is a plus
• Extensive experience in Social Media and community management
• Proven track record of developing and executing successful Social Media strategies and campaigns
• Excellent written and verbal communication skills, with a keen eye for detail and accuracy
• Strong analytical skills and ability to use data to make informed decisions
• Demonstrated ability to collaborate effectively with cross-functional teams and stakeholders
• Familiarity with Social Media scheduling and analytics tools, such as Hootsuite, Sprout Social, and Google Analytics