Telemarketing Team Leader

Qualification:

- Minimum 1 year experience as Telesales Team Leader for legal fintech company

- Minimum Diploma / Bachelor Degree in any field

- Minimum 25 years old, Maximum 35 years old

- Able to work under pressure and target oriented

- Possess a valid AFPI Supervisory Certification

Job Description:

- Distribute and monitor the agents assigned accounts

- Review Telemarketing activities including customer contacts, PTP, call attempt, duration.

- Team management, including motivating the agents

- Help the agents to solve problems

- Review the agents performance