Virtual Customer Service Officer

Job summary
Virtual Customer Service Officer job at Musicland in Cirebon, Jawa BaratOpen to job seekers with the latest education/graduateCustomer Service field
Job seniority: entry level
Responsibilities
• Provide communication services regarding Musicland student activities to parents via telephone/WA Chat/Email• Create a proactive, responsive, and comfortable consultation and technical assistance space for parents and teachers• Inform about student administration and schedules through telephone/WA Chat/Email• Input student development data and create teacher performance reports• Respond quickly to incoming telephone/WA Chat/Email connections• Provide quick and accurate solutions for urgent needs related to teaching and learning
Requirements
• Interested in the education and children's world• Minimum 1 year experience in Customer Service• Minimum Bachelor's degree (S1) with a minimum GPA of 3.00• Excellent written and verbal communication skills• High level of accuracy• Ability to work quickly and accurately within limited time• Ability to work independently or as part of a team• Ability to work in a dynamic environment• Ability to deliver messages accurately and quickly
Key Skills Needed
• Good communication skills• High level of accuracy• Ability to work quickly and accurately• Ability to work independently or as part of a team• Adaptability• Effective messaging