AlamatResponsibility :
Supervise the daily operations of the ballroom facilities, ensuring smooth functioning, cleanliness, and maintenance
Coordinate with relevant departments for the setup, scheduling, and execution of events, including staffing requirements, technical equipment, and amenities
Implement and enforce health and safety protocols during events to ensure compliance and guest welfare
Develop and execute sales strategies to meet revenue targets and maximize ballroom utilization
Collaborate with the marketing team to promote the ballroom facilities through various channels, such as social media, advertising, and networking.
Build and maintain relationships with clients, catering to their needs, negotiating contracts, and securing future bookings
Act as the primary point of contact for clients, addressing inquiries, providing information, and resolving issues promptly and professionally
Conduct site tours and showcase the facilities to potential clients, emphasizing features and services to meet their event requirements
Recruit, train, and manage a team of staff responsible for event coordination, setup, and customer service
Foster a positive work environment, encouraging teamwork, productivity, and a high standard of service delivery
Prepare budgets, monitor expenses, and analyze financial reports to ensure cost-effective operations and optimal revenue generation
Identify opportunities for revenue growth, cost reduction, and operational efficiency improvements
Requirement :
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. Relevant experience can substitute for formal education.
- Having experience minimum 4 years as Ballroom Manager
- Strong leadership and interpersonal skills with the ability to build relationships, negotiate effectively, and manage a diverse team
Excellent organizational abilities, attention to detail, and problem-solving skills
Proficiency in relevant software applications for scheduling, budgeting, and sales trackin
Proven experience in event management, sales, or hospitality, preferably in a managerial role within the property or hospitality industry
