Facilities Coordinator

Job summary
The Facilities Coordinator will work closely with the Facility Lead and Critical Facilities Manager to support all aspects of data center activities.Responsible for internal and external customers seeking support and information and manage Data Centre operations and administrations.Responsible for coordinating work orders, database management, budgeting, record keeping, and providing general support services.
Job seniority: mid-to-senior level
Responsibilities
• Monitor and implement facility management programs, including preventive maintenance and life-cycle requirements.• Manage the maintenance management system, including receiving work requests, assigning work orders, entering system data, and providing the overall system administration.• Manage relationships with vendors and contractors, negotiating contracts and ensuring that vendors deliver services in compliance with contractual obligations and in a timely and effective manner.• Set up, maintain, and organize the department's central files, information, and filing.• Plan and execute office churn moves, expansions, renovations, and floor plan updates.• Supervise and train facility employees and contractors as needed.• Prepare and manage the facility's budget and keep track of operational expenses to analyze and report on facilities' financials and performance metrics.• Maintain safety standards by conducting regular checks of fire safety equipment, emergency exits, and other safety systems.• Promote and implement sustainable practices within the facility, including energy conservation and waste management programs.• Investigate and identify possible space improvements.• Maintain and update administrative policies and processes.• Manage key client team representatives and build strong working relationships with key client representatives.• Coordinate with stakeholders to ensure the smooth delivery of programs and procedures.• Complete occupancy data based on client requirements.• Review maintenance/service practices of M&E contractors and manage contracts with vendors for technical services.• Plan and manage budgets for Engineering and operational contracts.• Manage and program badge access and handle any badge-related issues for users and visitors.• Manage projects such as procurement for employees' benefits and assist in events management.
Requirements
• Degree/Diploma in Facility Management or related field.• 5-8 years of relevant experience, preferably in facility management/property management.• Demonstrated customer service excellence.• Building management and facility and maintenance operations experience.• Maintenance management and meeting room reservation software knowledge.• Ability to work and communicate professionally with internal and external customers.• Team player who is respectful and supports/communicates constructively.• Ability to work a flexible schedule as the business demands.• High organization skills with an analytical mindset and problem-solving skills.• Energetic and detail-oriented with a professional service-oriented demeanor.• Proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint.• Working knowledge of Tableau (advantageous).
Key Skills Needed
• Customer service excellence• Building management• Maintenance management• Communication skills• Teamwork• Organizational skills• Analytical mindset• Problem-solving skills