General Manager

We are seeking a dynamic and experienced General Manager to lead Masterko towards achieving its vision of becoming a top and reliable partner for coffee-related businesses and FnB entrepreneurs in Indonesia and Malaysia. The ideal candidate will be responsible for overseeing all aspects of our operations, ensuring the delivery of high-quality products, fostering growth within the food and beverage industry, and maintaining our commitment to efficient and safe product distribution.

Key Responsibilities:
1. *Strategic Leadership:* Develop and implement strategic plans that align with the company's vision and mission, ensuring growth and sustainability in the FnB market.
2. *Operational Excellence:* Oversee the company's daily operations, ensuring efficiency, quality control, and safety in product storage and distribution.
3. *Industry Support:* Spearhead initiatives to support the growth of the FnB industry, including training programs and the introduction of high-quality products.
4. *Stakeholder Management:* Build and maintain strong relationships with coffee shops, hotels, restaurants, suppliers, and partners in Indonesia and Malaysia.
5. *Team Development:* Lead and inspire a high-performing team, fostering a culture of excellence, innovation, and continuous improvement.
6. *Market Expansion:* Drive the expansion of the company's market presence in Indonesia and Malaysia through strategic partnerships and excellent customer service.

Qualifications:
1. *Educational Background:* Bachelor's degree in Business Administration, Hospitality Management, or a related field. A Master's degree is a plus.
2. *Experience:* At least 5 years of management experience in the FnB industry, with a proven track record of successful leadership and operational excellence.
3. *Industry Knowledge:* Deep understanding of the FnB sector, especially coffee-related businesses, and familiarity with the Indonesian and Malaysian markets.
4. *Strategic Thinking:* Strong ability to think strategically and execute plans that drive company growth and market expansion.
5. *Leadership Skills:* Exceptional leadership and team-building skills, with the ability to motivate and lead a diverse team.
6. *Communication:* Excellent communication and interpersonal skills, with fluency in English and the ability to communicate effectively in Bahasa Indonesia or Malaysian.
7. *Operational Skills:* Experience in supply chain management, including inventory control, quality assurance, and efficient distribution.
8. *Adaptability:* Ability to adapt to changing market trends and consumer preferences, with a focus on innovation and quality improvement.