It Technical Support

Responsibilities

• IT Supports are responsible for overseeing the daily performance of computer systems and answer user inquiries regarding computer software or hardware operation to resolve problems.
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
• Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
  

• Minimal Bachelor degree in Computer Science or related departments with minimum GPA 3.00 (on a scale of 4.00)
• Familiar with PC hardware, printer, scanner, peripheral equipment, mobile devices.
• Fundamental understanding of IT concepts regarding hardware and software, networking, data storage, data backups, and monitoring.
• Understand client pc connectivity - ethernet, TCP/IP, switch, router
• Knowledgeable in basic LAN and WLAN
• Excellent in listening skills, understand exactly what users require.
• Sociable, communicative, responsible, proactive, friendly, and having a good manner
• Willing to be placed in Cakung or Kuningan