Service Engineer (Refrigeration Technician)

Roles And Responsibilities

• Provide field service execution (hands-on) for Grasso equipment, including planned service, overhaul and repairs
• Provide customer technical support and coordinate warranty claim
• Provide internal technical consulting for sales and other team members
• Provide spare parts and upgrade recommendations for customer
• Manage and execute service contracts
• Perform overhauling of Screw and Reciprocating compressors
• Supervise installation and commissioning of new projects/equipment
• Meet customer for technical discussion and service projects
• Project supervising and coordination with sub-contractors  
• Remote and on-site troubleshooting on refrigeration system (Process / Mechanical / Electrical)
• Preparation of Instruction Manuals
• Provide maintenance and operational training to customers
• Ensure safety adherence of all colleagues and contractors involved in the site works
• Prepare weekly timesheets and service/commissioning reports.
• Support our service and spare parts sales.

Profile And Qualifications

• Diploma/Degree holder in Refrigeration/Electronics/Electrical/Mechanical Engineering or equivalent
• Minimum 3 years of experience in refrigeration or compression equipment service, repair and operation
• Knowledge on Electrical troubleshooting and Control System/Automation will be of huge advantage.
• In-depth process knowledge in industrial refrigeration sector, with very strong technical-know-how
• Good oral, written and presentation skills in English
• Good computer skills with sound knowledge of Microsoft Office
• Proactive, independent, highly motivated and open-minded
• Team player with strong interpersonal skills
• Able to communicate/deal professionally with both internal and external clients.
• Able to travel occasionally for short duration of 1-2 weeks throughout Indonesia and sometimes overseas