Alamat1 people are watching this page now!
Technical Support Specialist (Mandarin Speaker) (Jakarta) (ID: 53751)
Recruitment of Jakarta in Indonesia Technical Support Specialist (Mandarin Speaker) (Jakarta)
Technical Support Specialist (Mandarin Speaker) (Jakarta)
8,000,000 IDR ~ 12,000,000 IDR
Jakarta
- • Min. Diploma in Electrical Engineering, fresh graduate with internship experience is welcome.
- • Fluent in Mandarin-Chinese & English.
- • Analytical mindset with the ability to diagnose and resolve technical issues efficiently.
- • Ability to collaborate effectively with cross-functional teams, including other Technical Support Specialists, engineers, and product managers.
- • Proficiency in documenting troubleshooting steps, resolutions, and customer interactions accurately.
- =================================================
- If you meet the qualification, send your CV to our e-mail at: *****@gaweku.co.id
- Subject: [WEBSITE ENTRY] Position Name/Job ID
- =================================================
The Technical Support Specialist (Mandarin Speaker) will be responsible for:
- Providing technical assistance and support to customers
- Troubleshooting software and hardware issues
- Guiding customers through problem resolution steps
- Escalating complex issues to higher-level support teams when necessary
- Documenting support interactions, maintaining accurate records
- Contributing to the development of knowledge bases and support resources
- Collaboration with cross-functional teams to address customer needs and improve product reliability will also be a key aspect of the role
Keep Apply
1 people are watching this page now!
Salary
8,000,000 IDR ~ 12,000,000 IDR
Work Location
Jakarta
Requirement
- • Min. Diploma in Electrical Engineering, fresh graduate with internship experience is welcome.
- • Fluent in Mandarin-Chinese & English.
- • Analytical mindset with the ability to diagnose and resolve technical issues efficiently.
- • Ability to collaborate effectively with cross-functional teams, including other Technical Support Specialists, engineers, and product managers.
- • Proficiency in documenting troubleshooting steps, resolutions, and customer interactions accurately.
- =================================================
- If you meet the qualification, send your CV to our e-mail at: *****@gaweku.co.id
- Subject: [WEBSITE ENTRY] Position Name/Job ID
- =================================================
English Level
Communicative
Other Language
Chinese
Benefit
1. Annual bonus;
2. THR;
3. Reward Attendance;
4. BPJS TK & BPJS Kesehatan;
5. Team Building Allowance;
6. Situational Allowances;
7. Accident Insurance
Keep Apply
1 people are watching this page now!
