Customer Relations Staff

REQUIREMENTS

• Age 22 - 30 years
• Minimum education is SMA/SMK/Equivalent
• Strong in persuasive communication/ sales minded
• Passionate in Customer Service
• Willing to work shifts, Sundays/ National holiday, and off on weekdays
• Able to work individually and team
• Minimum 2 years experience in retail sales

JOB DESCRIPTION

• Mastering knowledge and information related to the brand and share to respected customers
• Delivering excellent service to the customer, based on brand guidelines
• Establishing contact and developing a relationship with regular and new customers
• Maintaining customer database
• Contributing to sales by accomplishing the boutique's monthly target
• Performing and maintaining daily stock inventory
• Ensuring overall boutique environment in good condition, including product, display material, sales kit
• Ensuring all activity at the boutique is in accordance with SOP

This is an opportunity for those who thrive in a fast-paced environment, see themselves as a true “Customer Relation Staff” -  someone who is seeking to grow their career in luxury retail environment, has a strategic sales mindset, willingness to learn and a passion for forming meaningful relationships with a diverse clientele. In order to be successful in this role, you must be someone who has experience working in a luxury or client-centric retail environment or has a strong history involving customer service, dealing with diverse and elevated clientele. Someone who is motivated to continuously improve personal performance, works well in a team setting, possesses elevated interpersonal skills and the curiosity to discover and delight our clients.