Head Of Customer Success

Job description & requirements

At Jubelio, we always innovate to create a business platform that can be used for small, medium, or enterprise scale.

To fulfill this mission, Jubelio opens opportunities for those of you who want join us as a Head of Customer Success

Job Description:

• Develop and implement strategic plans to identify and target clients sales within the professional services industry.
• Conduct market research to identify key players, industry trends, and growth opportunities, and leverage this information to create targeted outreach strategies.
• Build and nurture relationships with prospects through various channels
• Understand prospective clients' business needs, challenges, and goals, and tailor solutions to address their specific requirements.
• Collaborate with internal teams, including sales, marketing, and product development, to develop compelling value propositions and customized offerings for clients.
• Conduct engaging presentations and demonstrations to showcase our services and capabilities, effectively articulating the value proposition and differentiation of our offerings.
• Track and analyze key performance indicators (KPIs) related to client’s sales pipeline, conversion rates, and revenue growth, and use data-driven insights to optimize sales strategies and tactics.
• Stay abreast of industry trends, competitive landscape, and emerging opportunities to identify new business prospects

Qualifications:

• Min. 5-7 years experience in business, sales growth, enablr, or a related field.
• Proven track record of success in sales, business development, or client relationship management, preferably within the professional services sector. 
• Strong understanding of industry-specific challenges, trends, and opportunities.
• Excellent communication, negotiation, and presentation skills.
• Ability to build rapport and establish credibility with clients at all levels of the organization.
• Self-motivated and results-oriented with a passion for driving business growth.
• Demonstrated ability to work collaboratively in a team environment and independently manage multiple priorities.
• Strategic thinker with a proactive approach to problem-solving and decision-making.

Skills

• Sales & Marketing
• Business Development & Partnerships
• Consulting
• Strategy
• Business Strategy
• Marketing Strategy
• Sales Strategy & Management
• Communication Skills
• Presentation Skills
• Analytical Skills
• Data Analysis
• Competitive Analysis

Culture

Jubelio.com is a fast growing startup specializing in omni-channel solution Our company culture is a fast moving company. 

We are a small team, but efficient and deliver!

Compensation: BPJS Kesehatan, BPJS Ketenagakerjaan, THR, Quarterly Bonus Program, Laptop Ownership Program and Competitive salaries.

Family benefits: Paid maternity / paternity leave.

Lifestyle: Casual dress code, Flexible Working Hours, and Fun Workplace.

Progression: Career Path, Job Coaching & Consultation Session, and Professional development Facility.

Welfare: Health insurance (Manulife).

About the company
Jubelio is a cloud-based tool for consolidating customer orders from various marketplaces – provides a central platform for order management. Formerly known as Truztee.