Operations Manager

Jobdesc : 

• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards.
• Lead F&B team by attracting, recruiting, training and appraising talented personnel.
• Establish targets, KPI’s Schedules, policies and procedures.
• Report on Management regarding sales results and productivity.
• Developing a budget for Food and Beverage operations, including labor costs, equipment purchases, and supplies required to run the department effectively.
• Analyzing customer data to determine preferences and purchasing patterns so that new product can be discontinued if they are not selling well.
• Conducting trainng sessions on topics such as food preparation, food safety, customer sercive, and inventory management for employees who work in food service or beverage operations. 
• Identify customers needs and respon proactively to all of their concerns.
• Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork.
• Maintaining scheduling store leader and crew at stores including roaster schedule every week is well updating.
• Control regular ordering of supply and chain from the logistic team and make sure product needs is fulfilling.
• Handle and Communicate with Store Team about complaint.
• Ensuring all SOP and systems are running well.

Qualification : 

• Minimum Diploma 3/ Bachelor Degree
• Minimum of 4 to 7 years work experience from F&B (it’s a must)
• Have a good leaderships skills and strong comminication
• Highly dedicated and disciplined
• Have eagle eye and sense in the world of Food and Beverage
• Able to work under pressure
• Have a good vision to advance the company
• Have experience and understand the systems used in  food and beverage outlets