Baru Acquisition Specialist - Jakarta

Job Description

About the Role
As an Acquisition Specialist (AS), you will be responsible for executing GoFood legendary and VIP merchants within the territory and cross-sell GoPay, Gobiz+ for non-F&B merchants, and GoMart. You will take ownership of finding new merchants, building engagement, and maintaining good relationships with all merchants' networks with regular visits upon assigned or existing leads. You will be our first-hand informants to help us understand the merchant's needs and advise them.

What You Will Do

• Prepare sales forecasts and budgets; set transaction targets in product mix, sales volume, market shares in their territory.
• Analyze consumer behavior, market insight, field situation, and market trend in their territory
• Regular review leads merchants (i.e., monitor merchant growth, transfer merchants to new categories, competitor activity, etc.)
• Provide advice to the merchant based on valid data analytics result to increase number of transactions
• Create a regular report to what's happening in their respective territory toward Regional/Nation-Wide company strategy

What You Will Need

• At least 3 years of Sales experience within the FMCG industry.
• Preferably has spent significant time (>1 year) in the representative area and has a strong network and knowledge about the region.
• Has existing relationship or able to bridge, develop, negotiate, and maintain a good relationship with the merchant
• Strong business sense and have a good understanding of the markets, customers, and competitors
• Fact-based / number-oriented individual who is comfortable working under pressure in a fast-paced and ambiguous environment

About the Team
Our team is based in Jakarta, Indonesia. The gist of our role is to build, strengthen, and maintain our relationships with our merchant-partners in the region, as well as to create an ecosystem of solutions to support our merchant-partners on the Gojek platform to better manage and grow their business. Our Account Executives and Acquisition Specialist are one of the core stakeholders in our Gojek ecosystem; they’re involved in various offerings such as food delivery, offline payment acceptance, POS, financial services, deals, and promotions. Our team works closely with our merchant partners to oversee and grow our merchant campaign. Should you have a question about the various events we plan for our merchant-partners, or the communication channels we use to keep in touch with them, we are your people. Currently, we have been working hard at enhancing our work strategy to both increase and streamline our merchant-partner transactions. The big goal we always have at the back of our minds is to establish Gojek as the most trusted partner in the region and beyond. We’re a tight-knit, high-functioning team who genuinely love what we do, as we can see the results of our efforts play out in our merchant partners everyday lives. When we aren’t working, you’d probably find us with our nose in books, or our eyes glued to the TV screen watching the latest Korean dramas. We also prioritize self-care and wellness, equally concerned with each others’ personal and professional developments.
About Us
Gojek is a Super App. It’s one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and dozen other products. It is Indonesia’s first and only decacorn. It's also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'
Our Mission: To create and scale positive socio-economic impact for our customers, driver-partners, business and MSMEs.
As of 2021, Gojek processed more than $9 billion annualised gross transaction value across all markets where it operates - in Singapore, Thailand, Vietnam and Indonesia. We have the largest food delivery product in Asia, (outside of China), and the largest payments wallet in Southeast Asia.
Our investors include Google, Facebook, PayPal, Sequoia Capital, Tencent Holdings among others.
Gojek is committed to building a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.