Business Operations Manager

Responsibilities:

• Ensure all operational processes run smoothly and align with company standards
• Maximize the efficiency of all business operational procedures to reach company goals
• Monitor daily operations and address potential issues when they arise
• Take into account the needs of external and internal stakeholders and incorporate them into new strategic plans
• Supervise and manage the Business Operations team and reporting to Head of Business and Operations
• Coordinate with client representatives or other related persons in handling feature requests
• Collaborating with product manager and engineering team to accommodate client requests
• Create reasonable budgeting project and purchasing plan based on proposal from Business Development Team
• Create timeline and schedule for ongoing or new project
• Report and solve any problem or issue and coordinate with clients regarding complaints, feature requests, and any services from all levels
• Supervise each location/ project and ensure that there are no issues
• Creating all reports related to live location/ project
• Maintaining good relations with clients and responding to all client groups
• Assisting with upselling activities for PARKEE Products

Requirements:

• Minimum Bachelor's degree from reputable university in any majors
• Having minimum of 4-5 years of professional experience in operations or related field
• Having experiences to supervise and manage team
• Have a strong critical thinking, intellectual curiosity, problem-solving capabilities and project management skill
• Effective research, analytical and report writing skills
• Excellent in Microsoft Excel and spreadsheets
• Proactive, organized, and strong project management skills
• Excellent interpersonal skills and ability to develop professional relationships
• A Self starter
• Good business analytical skills will be a great plus
• Willingly to work from office and mobile