Serve customers via online chat
Resolve customer problems quickly and efficiently.
Provide product knowledge and service information to customers
Create monthly report
Job Requirements
- Have experience min. 1 year in e-commerce field
- Min. Diploma/Bachelor Degree in any major
- Familiar with e-commerce systems
- English proficient is preferable
- Familiar with excel
- Critical thinking and problem-solving skills.
- Ability to work in a fast-paced and dynamic environment