- Guide our consumer, merchants and partners in using our products (i.e. Educate consumers and partners on the products, promotional campaigns, as well as troubleshooting when they have difficulties)
- Manage service enquiries and disputes arising from our consumer and partners, Provide excellent customer service to our consumer and partners base.
(i.e. Resolve consumers and partners problems quickly and effectively with empathy and care)
- Maintain good relationships and community building efforts with our consumer and partners
- Support project from all verticals including registration, acquisition, and sales transaction (i.e. Perform administrative tasks involving a partner's account (credit top-up, changes in partner's information, etc).
Job Requirements
- Min D3/S1 any major
With GPA 2,75
- Clear Articulation and good communication in Bahasa
- excellent in Englis reading, wrining, good in English speaking.
- Experience in Customer Serice
- Experience in sales/promotion/public relationship/merchant relationship would be a plus)
- Typing skill with WPM 50 & Accuracy 90% ( kindly test yourself using 10Fastfingers.com
- Has Sense
Of Empathy, Energetic & Agile, Details oriented, Adaptive with any dynamic situation
- change.
- Vaccinated : 2 Dose
- Min.
Fresh graduate and max 2 years in the same position (entry level)
- Ready to work in shifting mode if requested
- Pria/Wanita
- Berpengalaman
- Diploma
- 21
- 25 Tahun
- Kandidat wajib upload foto
- Provinsi sesuai penempatan kerja (DKI Jakarta)