Customer Relations Management (Crm) Manager

REQUIREMENTS :

• Bachelor's Degree in any majority
• Minimum 5 years experience in related fields
• Ability to work under pressure & keep to tight deadlines
• Fluent and able in the English language will be an advantage
• Willing to work on weekends (if needed)
• Having an experience in automotive or luxury vehicles would be an advantage
• Able to join ASAP (immediately)

JOB DESCRIPTION:

• Ensure a CRM system provides an effective sales funnel.
• Develop marketing techniques to drive new customs.
• Coordinate Sales, Digital Marketing & Event teams.
• Update accounts and contacts in a CRM system.
• Monitor customer relation strategies.
• Build workflows to streamline sales and marketing processes.
• Dynamize existing workflows and strategies.
• Suggest new methods to address customers' needs.
• Track marketing metrics and trends.
• Conduct market research to follow trends and competition