Manager Operation

Job description for Manager Operational - Tour and Travel at Bali Sundaram Travel

● Organize effective work and run operations (guest's registration, visa registration, rooming list, document handling, tour leader assignment, supervising tour operation, problem and risk handling)

● Analyze and systemize work processes,

● Create and improve SOP,

● Improve system to minimize risks & losses of operations,

● Supervise and making sure the whole operation of tour run smoothly with minimum expenses, losses & risks, 

● Prepare documents and facility for receiving needed licenses (secretary admin and one more manager will help),

● Organize and receive payments from customers (secretary admin/accountant will help),

● Setup and run software for finances (secretary admin/accountant will help),

● Providing daily daily/weekly/monthly plans and personal job reports.

Job must have requirement for Operational Manager

1. Min. 3 years as operational manager or on a similar position,
2. Good English
3. Showed results of work in previous place.
4. Knows what KPI means and how to use them.
5. Has experience of being operational manager in tour and travel industry will be an advantage
6. Strong skill in word and excel
7. Good communication skills
8. Good HR management skills
9. Leadership, the ability to delegate work and explain things procedurally