- Work in an international and diverse setting
- Attractive remuneration package
About Our Client
The client is a leading Industrial Printing company.
Job Description
- Technical Support to Channel Partners:
- Provide effective technical assistance to channel partners, addressing inquiries, troubleshooting issues, and resolving challenges they encounter during the installation, operation, and maintenance of our Industrial Printing solutions.
- Serve as the primary point of contact for channel partners, offering expertise and guidance to ensure the successful implementation and utilization of our products.
- Conduct on-site visits, remote consultations, and training sessions to support channel partners
- Project Proposal Solutions:
- Collaborate with the sales and engineering teams to review project proposals and provide technical input to develop customized solutions that meet customer requirements and project objectives.
- Analyze project specifications, technical drawings, and customer needs to propose innovative printing solutions, including equipment configurations, software integrations, and workflow optimizations.
- Prepare technical documentation, including project plans, specifications, and feasibility studies, to support the sales process and facilitate project implementation.
- Product and Industry Knowledge:
- Maintain a deep understanding of the Industrial Printing products, capabilities, and applications, staying abreast of industry trends, technological advancements, and competitive offerings.
- Conduct market research and customer analysis to identify emerging trends, evolving customer needs, and new business opportunities.
- Leverage your product and industry expertise to provide strategic insights, technical recommendations, and competitive positioning to drive product development initiatives and enhance customer satisfaction.
- Training and Development:
- Develop and deliver training programs, workshops, and technical seminars to educate channel partners on our products, technologies, and best practices.
- Create training materials, manuals, and technical documentation to support ongoing learning and development initiatives for channel partners and internal stakeholders.
- Evaluate training effectiveness, gather feedback, and continuously improve training programs to ensure they align with the evolving needs of our channel partners and customers.