Technical Support Representatives | Ortigas  

A premium account in Ortigas is hiring experienced Technical Support Representatives (Dayshift and Mid-shift) with the following roles:

• Providing the first point of contact for support and maintenance of computer equipment
• Responsible for answering and resolving advanced product technical-support questions received from customers
• Assist customers with remote installation of new or to rebuild existing computer's configure hardware, peripherals, services, settings, directories, storage, among others.

• Filipino
• College Graduate or Undergraduate or HIGH SCHOOL Graduate (with at least 6 months BPO experience)
• Amenable to work on Dayshift or Midshift schedule
• Excellent English communication skills (written and verbal)
• Technically competent with advanced trouble shooting skills on hardware and software
• Good knowledge of computer applications (MS Word and Excel) with typing speed of 35wpm
• Willing to work in Ortigas