This position is responsible for assisting with the planning and managing of the overall operations of the hotel to achieve customer (guests, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals.
The Executive Assistant Manager will plan, organize, direct and coordinate management activities of the operations in conjunction with the General Manager. He/she is responsible for delivering results that contribute to the mission and overall success of the hotel. The Executive Assistant Manager will take on responsibility for the hotel in the absence of the General Manager.
Work Experience
- Bachelor’s Degree from a reputable hospitality school preferred
- Minimum 2 years experiences as EAM in 4 stars international hotel’s in Indonesia or at least minimum 5 years of operational management experience with strong in Sales, Rooms and/ or F&B background international hotels in Indonesia
- High degree of professionalism with strong understanding of hotel operations and business acumen
- Excellent reading, writing and oral proficiency in English language
- Ability to communicate in a local language where the hotel operates is desirable
- Strong working knowledge of MS Excel, Word, & PowerPoint
- Strong leadership, interpersonal and training skills
- Ability to lead colleagues effectively
- Excellent communication and customer contact skills
- Results and service oriented with an eye for details
- Ability to multi-task, work well in dynamic situations
Benefits
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and the opportunity to earn qualifications while you work
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21