AlamatDeskripsi
The Hilton portfolio of hotels is comprised of 19 industry leading and world-class brands, spanning more than 100 countries. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Signia, Curio Collection, DoubleTree, Tapestry Collection, Embassy Suites, Tempo, Motto, Hilton Garden Inn,Hampton, Tru, Homewood Suites, Home2 Suites and Hilton Grand Vacations.
Summary:
To ensure the smooth and efficient running of the Human Resources Department especially in Learning and Development by assisting the Director of Human Resources in the efficient administration of Learning and Development activities including Onboarding the new Team Member, Monitoring the Individual career path, organize the training required by department and Team Member and Hotel's identified training needs and strategy.
Responsibilities/Scope:
Performs duties and responsibilities commensurate with assigned functional area which may include any combination of the following tasks:
- New Team Member Celebration
- Train the Trainer
- Customer Service Training
- Technical job specific training (through certification of departmental standards and procedures/Job Skills)
- Leadership Skills Training
- Management Development Program
- Fire, Life and Safety Training
- Selling Skills
- Employee retraining/refresher
- Management Trainees
- Work Experience
- Hotel School Trainees
- Cross Training
- Task Force to other properties for development Team Member etc
- Internal Training Programs conducted:
Who attended
Number of people attended
Duration of training
Who trained
Cost of delivery (including labour costs)
Anticipated return on investment and/or training goal
- External training programs attended:
Who attended
Number of people attended
Duration of training
Who trained
Cost of delivery (including labour costs)
Anticipated return on investment and/or training goal
What are we looking for?
An L&D Coordinator, serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
• University graduate.
• Minimum 3 years of related working experience in the hotel industry.
• At least 2 years of management experience in a training supervisory or above role, in an international 5-star hotel.
• Excellent command of written and spoken English and Chinese to meet business needs.
• Knowledgeable of Learning & Development.
• Good communication skills.
• Good presentation and teaching skills.
• Good project management skills.
• Excellent coordination and organization ability.
• Willing to take challenges and work under pressure.
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all
