Deskripsi
Job Descriptions:
Conduct market research to identify right sales strategy for the business Build e-commerce platform for online business Analyze data and generate reports to track e0commerce performance, identify trends and make data-driven recommendation for improvement Coordinate order processing, delivery and returns of customer orders Coordinate with other teams on the execution of brand, marketing, and e-commerce activities Actively seeking out new sales opportunities through cold calling, networking and social media Monitor customer feedback, reviews and ratings to identify areas of improvement and implement strategies for enhancing customer satisfaction and retention Create selling tools for Q Billiard physical store in Agora Ensure high levels of customers satisfaction through excellent service Report on buying trends, customer needs and store profits Requirements: Bachelor Degree in relevant field 3+ Years of experience in sales and e-commerce industry with a proven track record of driving online sales and achieving revenue targets Solid understanding of e-commerce platforms, tools, and technologies, including online marketplaces, payment gateways, border management systems Excellent analytical skills in analyzing data, conducting market research, and understanding customer behavior to identify trends and opportunities for growth Proficient communication skills both written and verbal in English Exceptional sales and customer service skills Have worked directly with customers will be an advantage