Job Descriptions :
Conduct market research to identify right sales strategy for the business
Build e-commerce platform for online business
Analyze data and generate reports to track e0commerce performance, identify trends and make data-driven recommendation for improvement
Coordinate order processing, delivery and returns of customer orders
Coordinate with other teams on the execution of brand, marketing, and e-commerce activities
Actively seeking out new sales opportunities through cold calling, networking and social media
Monitor customer feedback, reviews and ratings to identify areas of improvement and implement strategies for enhancing customer satisfaction and retention
Create selling tools for Q Billiard physical store in Agora
Ensure high levels of customers satisfaction through excellent service
Report on buying trends, customer needs and store profits
Requirements :
Bachelor Degree in relevant field
3+ Years of experience in sales and e-commerce industry with a proven track record of driving online sales and achieving revenue targets
Solid understanding of e-commerce platforms, tools, and technologies, including online marketplaces, payment gateways, border management systems
Excellent analytical skills in analyzing data, conducting market research, and understanding customer behavior to identify trends and opportunities for growth
Proficient communication skills both written and verbal in English
Exceptional sales and customer service skills
Have worked directly with customers will be an advantage