Job Description
Responsibilities
- Responsible for managing Customer Service activities.
- Develop strategic plans to enhance customer satisfaction levels.
- Monitor the performance of the technical team and after-sales team.
- Review and handle all matters related to reports daily.
- Minimum Bachelor's degree (S1) in any field.
- Minimum 1 year of experience in a similar role.
- Possess a high target achievement orientation.
- Have good communication skills and leadership abilities.
- Ability to work under pressure.
- Proficient in analysis and good negotiation skills.