Permanen Head Of Customer Jobs

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HEAD OF CUSTOMER EXPERIENCE (SPX EXPRESS)

Manage and oversee SPX Customer Experience function which includes Customer Service, Return-Refund, CX QA, and CX Excellence. Develop and implement performance metrics and reporting systems to track progress and identify areas for...

PerusahaanShopee
AlamatIndonesia
KategoriPelayanan / Komunikasi / Public Relation
Jenis pekerjaanPermanent Job
Tanggal Diposting sebulan yang lalu Lihat detailnya

Head of Customer Experience (SPX Express)

Shopee

Indonesia

Manage and oversee SPX Customer Experience function which includes Customer Service, Return-Refund, CX QA, and CX Excellence. Develop and implement performance metrics and reporting systems to track progress and identify areas for...

Head of Customer Success

Jubelio

Indonesia

Develop and implement strategic plans to identify and target clients sales within the professional services industry. Conduct market research to identify key players, industry trends, and growth opportunities, and leverage this in...

Head of Customer Loyalty

Go-Jek

Jakarta

Define, iterate, and drive loyalty strategy (engaging & customer retention) to meet customer performance targets across engagement and platform metrics Take responsibility of group-wide loyalty OKRs and ensure loyalty program achi...

Head of Artificial Intelligence (Customer Care - Chatbot)-In...

Lazada

Indonesia

Job Description Location:IndonesiaDepartment: Customer ServiceLocation: IndonesiaJob Description1. Define and implement Local Customer Care Technology Strategy, especially Artificial Intelligence appl...

Head of Regulatory Affairs & Quality Assurance (Director), Diagnostics

Roche

Location Jakarta, Jakarta Raya, Indonesia

Identify, assess, and communicate key regulatory requirements impacting Roche Diagnostics and the IVD industry to internal and external stakeholders. University degree majoring in a relevant subject, preferably Pharmaceutical and...

BUSINESS RELATIONSHIP HEAD KELAPA GADING (Section Head)

Mandiri Utama Finance

Kelapa Gading, Jakarta Utara, DKI Jakarta

Melakukan pencarian relasi baru yang berpotensi untuk diajak bekerjasama. Melakukan mapping untuk Marketing Staff di Dealer/ Showroom, BMRI dan Area yang telah ditentukan. Memonitoring kehadiran dan kinerja staff yang berada dibaw...

Customer Service Coordinator (contract for 24 months)

Upl

Bucharest, Bucharest, Romania

Run logistics and sales admin operations to agreed service standards in alignment with corporate policies and statutory local requirements. Interacts mainly with local commercial team (sales representatives) and local warehouse ....

Head of Legal & Compliance (Director), Diagnostics

Roche

Location Jakarta, Jakarta Raya, Indonesia

Closely monitor, research, and keep abreast of trends and changes in relevant global, regional, and local legal and regulatory requirements and standards.. Identify areas where events and topics have significant impacts on Roche a...

SUPERVISOR CUSTOMER SERVICE PROVIDER AREA JABODETABEK

Mitracomm Ekasarana Pt

Jakarta

Max 30 Thn. Pendidikan Min D3 Semua Jurusan. Memiliki penampilah rapi dan menarik. Memiliki pengalaman 2 tahun sbg SPV/Team Leader di bidang telekomunikasi/Provider. Memiliki komunikasi yang baik dan efektif. Berorientasi pada tar...

Section Head Of Event

Summarecon

Jakarta

Bachelor Degree major in communication/marketing or equivalent. At least 5 year(s) of working experience in the related field is required for this position. Have database about international/national event. Good communication skil...

Head, Secured Loan Department - Credit Control Services, Operations, Seabank

Seabank Indonesia

Indonesia

To check credit disbursement approvals and to ensure Credit Disbursement Media are complied with the regulations. To conduct and prepare collateral assessment reports are complied with regulations. To perform reporting for interna...

Customer Service Specialist

Pt Vads Indonesia

Surakarta, Jawa Tengah

Job Description Hallo,Perkenalkan kami dari team recruitment PT . Vads IndonesiaSaat ini kami membutuhkan agent contact center (Live Chat) yang akan di tempatkan di salah satu E- Commerce terbesar di Indonesiapersyaratan :- Laki-...

Head of Enterprise Sales - Midtrans

Go-Jek

Jakarta

Develop the overall strategy for the key account portfolio and get sign-off by senior leadership. Ensure the team is implementing the correct go-to-market strategies required to achieve the business goals. Review, challenge and si...

Head Mixologist

Marriott International

Bali

Competetive Salary Offered

Job Description For Head Mixologist Job Number 24059425Job Category Food and Beverage & CulinaryLocation Renaissance Bali Uluwatu Resort & Spa, Jalan Pantai Balangan 1 No 1,...

Head of Commercial Finance - Multinational FMCG Company

Apac Michael Page

Jakarta

Competitive

Prepare and review financial and strategic plan, from monthly, quarterly, to annually. Lead financial analysis to support the commercial team. Drive P&L improvement through performance analysis which leads to new initiative implem...

Head of Commercial

Allianz Indonesia

Indonesia

Responsible for overall country operations for Trade Credit Insurance. Lead local business development activities with key business partners (ie. brokers, fronters and banks);. Maintain effective and productive relationships with...

VP Key Accounts - Customer Data Platform (SaaS)

Michael Page

Jakarta

Customer Data Platform Player. Stability and competitive package. Develop and implement strategic account plans for key clients to maximize value and foster long-term partnerships. Serve as the primary advocate for key clients, en...

Baru Head, AirAsia Food

Airasia

Tangerang, Banten

Ownership of P&L for the overall Airasia Food business vertical in Airasia Delivers Accountable for the overall business and growth plans of Airasia Food and be responsible for its execution, business results, and performance targ...

Customer Service - Gresik

Pt Bfi Finance Indonesia Tbk

Gresik, Jawa Timur

Membuka dan memelihara akun pelanggan dengan mencatat informasi akun. Menyelesaikan masalah produk atau layanan dengan mengklarifikasi keluhan pelanggan menentukan penyebab masalah memilih dan menjelaskan solusi terbaik untuk meme...

Customer Support Specialist

Doo Financial

Indonesia

Provide comprehensive support, coordination, and correspondence for technical and trading systems. Assist customers in utilizing finance-related software, including CRM and trading platforms. Address and solve complex customer iss...

Customer Relationship Management Manager

Morula Ivf Indonesia

Indonesia

Create consistency in procedures and processes in providing responses to customers. Handle strategic and end-to-end execution process of marketing campaign blasts through internal marketing channels, including but not limited to A...

Customer Relationship Executive - Branch Nabire

Pt Bfi Finance Indonesia Tbk

Nabire, Papua

Job Description Job Description1.Bertanggung jawab mengelola dan melakukan follow up data RO (konsumen BFI existing).2.Menjaga relasi yang baik dengan konsumen, yang termasuk dalam upaya meningkatkan retensi data base konsumen RO....

Retail Collection Dept Head, Collection, Operations, SeaBank

Seabank Indonesia

Indonesia

Coordinate the process of controlling and billing the non -current loan portfolio to a current portfolio. Perform evaluation and arrangement of strategies in the credit collection process. Monitor of credit collection implementati...

Customer Care - Indonesia

Atlas Copco

Indonesia

Job Description Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and...

Head of Operation Improvement

Ninja Van

Jakarta

Manage the first mile operations and ensuring the pickup from retail sellers/ shippers are being done in timely manner at the least cost. Lead on numerous improvement and process excellence projects aimed at streamlining picking u...

Head of Operations

Krom

Indonesia

Ensuring that operational activities are executed in a timely, cost-effective, and quality-driven manner by monitoring operational performance metrics, identifying areas for improvement, and implementing plans to address performan...

Head of Vocational Learning Center

Talent Hunts Indonesia

Indonesia

Curriculum development and syllabus design. Manage school development plan and implementation, including administrative tasks related to new school development. Lead effective and efficient functioning of the Vocational Learning c...

Head of Strategy & Product - Global Financial Institution

Michael Page

Jakarta

Be part of well-established company. Sharia-compliant financial instruments. Conduct market research, identify target user segments, and define a clear value proposition for the app. Collaborate with product management to outline...

Analyst - Customer Support (India)

Upl

Mumbai, Maharashtra, India

Manage Customer Queries/Issues.. Determine, collect, and document all information necessary to process customer requests for product shipment on a daily basis.. Communicate with customers, warehouses, and freight carriers with reg...

Analyst - Customer Support (Exports)

Upl

Mumbai, Maharashtra, India

Manage Customer Queries/Issues.. Determine, collect, and document all information necessary to process customer requests for product shipment on a daily basis.. Communicate with customers, warehouses, and freight carriers with reg...